FAQs

FAQS - FREQUENTLY ASKED QUESTIONS

Thank you for your continued support!  Our goal is to provide answers to any questions you may have about our brand.  Below is a list of common questions and answers.  Any unanswered questions, please feel free to email jcaze@paperxpencil.com or send us a DM on Instagram, @pxpbrand.

 

Q:  What does PXP even mean ?

A:  PXP is an acronym for paper x pencil.  The 'X' is a contemporary way to say AND.  

 

Q:  What do you do exactly?

A:  We specialize in designing apparel and other art that draws inspiration from the beach and all the benefits of being in nature.  

 

Q:  What does it mean?

A:  Our brand name, paperxpencil is symbolic for getting back to your true nature thru reflection by exploring your inner thoughts outdoors.

 

Q:  Can I use or copy artwork from this site ?

A:  Any and all artwork may not be reproduced or resold without the express permission of the owner, paperxpencil©.

 

Q:  Do you have an affiliate program?

A:  No.  However, we are always looking to grow a team of quality partners.  Feel free to contact us if you're looking to be an influencer or brand ambassador. 

 

Q:  Do you accept returns/refunds on digital downloads?

A:  Due to the digital nature of the purchase…no refunds will be issued.

 

Q:  Where is my order ?

A:  You should have received an email with USPS tracking info.  Please note orders take 2-3 days for fulfillment and 5-7 days for shipping via USPS.