Shipping and Returns

Shipping

Shipping Rates

Typical orders are 2-7 business days for fulfillment + 3-4 business days for shipping via USPS.

Return Policy

For returns on any items please email jcaze@paperxpencil.com to resolve any issues.

Any claims for misprinted/damaged/defective items must be submitted to jcaze@paperxpencil.com within 4 weeks after the product has been received. For packages lost in transit, all claims must be submitted no later than 4 weeks after the estimated delivery date. Claims deemed an error on our part are covered at our expense.

 

Wrong Address - If you provide an address that is considered insufficient by the courier, the shipment will be returned to our facility. You will be liable for reshipment costs once we have confirmed an updated address with you (if and as applicable).